Your Privacy Choices
This page is the one place to exercise every privacy right we offer. You do not need an account, and using any of these choices never changes the price you pay or the service you get.
Do Not Sell or Share My Personal Information
We do not sell your personal information for money, and we do not share it for cross-context behavioral advertising. We run no advertising, retargeting, or social-media tracking tags on this store. The only analytics we use is Shopify's own store analytics, which tells us how the store is used so we can improve it.
That means there is nothing here for you to switch off today. We still honor an opt-out if you send one, and we would apply it if that ever changed. You can send one in either of two ways — either one is enough:
- Send a Global Privacy Control signal. We honor GPC automatically, on every visit, with no further action from you. Browsers and extensions that support it are listed at globalprivacycontrol.org.
- Email us. Send "Do Not Sell or Share" to contact@j5collectibles.shop from the address on your order.
An opt-out set on a browser applies to that browser and device. If we can identify you — for example because the browser is linked to your order email — we apply the opt-out to your whole record with us, across every device we can associate with you, as 11 CCR §7025(c)(1) requires. If we cannot recognize you, set it again on each browser you use, or use GPC, which travels with the browser.
Cookies and your consent
Shopify's cookie consent banner runs on this store. It sorts cookies into these categories:
- Strictly necessary — cart, checkout, security. These are set without asking because the store cannot work without them, and blocking them breaks checkout.
- Functional — remembers preferences you set on the site, including your cookie choices. Set only if you accept them.
- Statistics (analytics) — Shopify's own store analytics: which pages and products were viewed, and where a visit came from. Set only if you accept them.
- Marketing — the banner offers this category, but we run no advertising or retargeting tags today, so nothing is loaded under it.
Legal basis. Strictly necessary cookies are set because they are necessary to provide the store and the checkout you asked for. Every other category — functional, statistics, and marketing — is set only on the basis of your consent, given through the banner.
Withdrawing consent. Your consent is not permanent and withdrawing it is as easy as giving it. Clear this site's cookies in your browser and the banner appears again on your next visit, so you can choose differently; you can also block cookies outright in your browser settings. A Global Privacy Control signal is treated as a withdrawal of consent for statistics and marketing cookies as well as an opt-out of sale and sharing.
Limit the use of my sensitive personal information
We collect very little sensitive personal information — essentially whatever you choose to put in a support message to us. We do not use it to infer characteristics about you, and we do not sell or share it. If you want us to restrict it further, email contact@j5collectibles.shop with "Limit Sensitive Information" in the subject.
Access, correct, delete, or export my data
| What you want | How to ask | What happens |
|---|---|---|
| Know what we hold about you | Email "Privacy Request — Access" | We send a copy of the personal information we hold |
| Correct something wrong | Email "Privacy Request — Correct" | We fix it and confirm |
| Delete your personal information | Email "Privacy Request — Delete" | We delete what we can and tell you what we must keep |
| Export your data | Email "Privacy Request — Portability" | We send it in a portable, machine-readable format |
Send all of these to contact@j5collectibles.shop from the email address on your order.
Verification. We match the details you give us against our records. For deletion of order history we may ask you to confirm from the email address used on the order. We never ask for a password, a card number, or a government ID to verify a privacy request.
Timing. We confirm receipt within 10 business days and tell you how we will handle the request. We respond substantively within 45 days; if a request is complex we may extend once by a further 45 days, and we will tell you before we do. An opt-out of sale or sharing is actioned within 15 business days.
What we cannot delete. Completed order and transaction records are kept for 7 years because tax and accounting law requires it. We will tell you exactly what was retained and why.
Authorized agents
Someone can make a request for you. Send us their written permission, signed by you, at contact@j5collectibles.shop.
For an opt-out of sale or sharing, or a request to limit sensitive personal information, that signed permission is all we need — we will not ask you to verify your own identity as well. For access, correction, deletion, or portability requests we may additionally ask you to verify your identity or to confirm directly that you gave the agent permission.
Marketing opt-outs
We market by email only. Use the unsubscribe link at the foot of any marketing message, or email us. Order confirmations, shipping notices, and returns correspondence are not marketing and continue regardless. We do not run an SMS or text-message marketing program.
If we say no
If we decline a request, you can appeal by replying to our decision with "Privacy Appeal" in the subject. We respond within 45 days — 60 days in Virginia and Connecticut. If we deny the appeal, you may contact your state Attorney General.
Shine the Light (California)
California residents may ask once a year, free of charge, for both the categories of personal information we disclosed for third parties' own direct marketing in the previous calendar year and the names and addresses of those third parties. Email contact@j5collectibles.shop with "Shine the Light". We respond within 30 days.
Contact Us About Privacy
Full detail on what we collect and why is in our Privacy Policy.
| Attention | J5 Collectibles — Privacy |
|---|---|
| contact@j5collectibles.shop | |
| Phone | +1 983-707-1356 |
| Hours | Monday–Friday, 9:00 AM – 6:00 PM Central |
| Postal address | 501 S. Alamo Rd., Suite 105, Alamo, TX 78516, United States |